LotGenix

    Terms of Service

    Effective date: May 13, 2026

    These terms are provided for general information and are not legal advice. We recommend having a Canadian commercial lawyer review them for your specific business.

    1. Acceptance

    By creating an account or using LotGenix (the “Service”), operated in the Province of Alberta, Canada, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

    1A. Beta service

    LotGenix is currently offered as a Beta service. The Service may contain bugs, incomplete features, or unexpected behavior, and is provided without any uptime or service-level guarantee. Features, pricing, credits, and limits may change without notice during the Beta period. By using the Service you acknowledge that you are doing so at your own risk and that AI-generated outputs may require additional review or rework.

    2. Eligibility

    You must be at least 18 years old and authorized to act on behalf of a licensed automotive dealership or marketing agency. Personal, non-commercial use is not supported.

    3. Accounts and approval

    New accounts may require manual approval. We may decline, suspend, or terminate accounts at our discretion, including for violation of these Terms or applicable law. You are responsible for keeping your credentials secret.

    4. Subscriptions and billing

    • Plans are billed in Canadian dollars (CAD) through Stripe.
    • Current plans: Starter $199/month, Pro $499/month, Group $1,499/month, Done-For-You $999/month — see pricing for the latest details.
    • Subscriptions auto-renew monthly until cancelled.
    • You may cancel at any time; cancellation takes effect at the end of the current billing period.
    • All subscription fees are non-refundable. Used credits are non-refundable. Unused credits expire at the end of each billing period.
    • Applicable taxes (GST and any provincial taxes) will be added where required.

    5. Acceptable use

    • You will only upload vehicle media you own or are authorized to use.
    • You will not impersonate another dealership, person, or brand.
    • You will provide accurate vehicle information (year, make, model, price, promotions).
    • You will not use the Service to scrape competitors’ data or to send spam.
    • You will not attempt to reverse-engineer, disrupt, or overload the Service.
    • You will comply with all applicable Canadian advertising and consumer-protection laws, including Alberta’s Consumer Protection Act.
    • Fair use: You agree to use the Service subject to fair use. We reserve the right to throttle, limit, or suspend accounts that generate an unreasonable or abusive volume of API requests that degrade system performance or exceed expected normal usage for your tier.

    6. AI-generated content

    LotGenix uses third-party AI models (Google Vertex / Veo, ElevenLabs and others) to generate images, video, and voiceovers. You retain ownership of the outputs you generate from your inputs, subject to the terms of those underlying providers.

    You are solely responsible for reviewing every generated asset before publishing. AI output may contain inaccuracies. We make no warranty that generated content is accurate, lawful, or fit for any specific advertising channel.

    You are solely responsible for ensuring that all generated content and advertising materials comply with your local provincial motor vehicle council regulations (e.g., AMVIC, OMVIC, or equivalent bodies). We act strictly as a technology provider.

    7. Intellectual property

    The Service, including its software, design, and brand, is owned by LotGenix and protected by Canadian and international copyright and trademark laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service per these Terms.

    8. Third-party services

    The Service integrates with third-party providers (e.g. Stripe, Google, ElevenLabs). Your use of those features is also subject to their terms. We are not responsible for third-party outages or policy changes.

    9. Disclaimers

    THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

    10. Limitation of liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOTGENIX, ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

    11. Indemnity

    You agree to indemnify and hold LotGenix harmless from any claim, damage, or expense arising from (a) your uploaded content, (b) your use of generated outputs in advertising, or (c) your breach of these Terms or applicable law.

    12. Termination

    You may terminate by deleting your account. We may suspend or terminate the Service or your account for breach, suspected fraud, or legal reasons. Sections that by their nature should survive termination (e.g. IP, disclaimers, liability) survive.

    13. Governing law and venue

    These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts located in Alberta have exclusive jurisdiction over any dispute arising from these Terms or your use of the Service.

    14. Changes

    We may update these Terms. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after changes constitutes acceptance.

    15. Contact

    Questions about these Terms? Email dmytro@lotgenix.com.